Frequently Asked Questions
What services do you offer?
How do I order pick-up and delivery of my laundry?
What areas do you serve?
What are Mr Jeff laundry bags like and what can be put in them?
Where is your store located in Rivonia?
What happens if I put something in the bag that is not included in the service?
Can I send the clothes in any bag?
How do subscriptions work?
What if I want to send a product that I can't find on the app?
Can I reschedule or cancel a pickup?
What are your operating hours?
How much do your services cost?
What payment methods do you accept?
How long does it take to get my laundry back?
How do you ensure my laundry is not mixed up with others?
Do you use eco-friendly products?
What if I am not satisfied with the service?
How can I contact customer support?
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